About IndiaMART
IndiaMART is India's largest online marketplace, connecting buyers with suppliers.The online channel focuses on providing a platform to SMEs, large enterprises as well
as individuals.Founded in 1996, the company's mission is ‘to make doing business easy'.2.6 Crore Buyers|22 Lakh Suppliers | 3.3 Crore Products

IndiaMART for Buyers
- Convenience of connecting with sellers anytime, anywhere
- Wider marketplace with a range of products and suppliers
- One-stop- shop for all requirements

IndiaMART for Suppliers
- Enhanced business visibility
- Access to buyers from across the globe
- Increased credibility for your brand
IndiaMART has over 3600 employees located across 65+ offices in the country, and with customers spanning across 200 nations. Its existing investors include Intel Capital, Amadeus Capital, WestBridge Capital & Quona Capita

Website: NA

Profile Offered:  Executive Client Servicing

Educational Qualification: MBA or Equivalent (Any Stream)
(Candidate Shoukd have atleast 70 % and above in 10th and 12th and 55% and above in Graduation)

Desired Experience- Freshers

CTC Offered: INR 2.1 L + Incentives

Position Description:
Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you to build productive, professional relationships with key personnel in assigned client accounts.

Our top client servicing professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Position holder will be an individual contributor, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell.

Roles & Responsibilities:

 

- To generate leads & identify decision makers within targeted leads and initiate the upselling process.

- To penetrate all targeted accounts and originate upselling opportunities for the company's products and services.

- To set up and deliver sales presentations, product/service demonstrations on daily basis.

- Will be responsible for client retention, per client revenue optimization & renewals.

- To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.

- To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.

- To ensure that all payments are collected as per the company's payment terms.

- Ensure adherence to sales processes and requirements.

- Achievement of monthly, quarterly & yearly business plan.

 

Required Skills

 

- Quick thinking and problem solving skills

- Able to work independently and as a team player
  
- Excellent verbal communication skills

- Excellent active listening skills

- Positive and enthusiastic attitude

- Handles Rejection well

- Customer focus and result oriented approach