About The Company:

Velocity is a ISO:9001:2007 and ISO: 270001:2005 certified and NASSCOM Registered Technology solutions provider company focusing mainly on eCommerce Domain. We provide end to end eCommerce Solutions to our clients. 

Website: NA

Profile: Customer Support Executive

Courses Required: B .Tech /MCA / B Sc (IT), BCA, MBA (IT), B Com

Batch:  2017-2018

Salary: INR 2.0 LPA to INR 2.5 LPA (Based on interview performance)

Desired experience: 0-1 Year

Probation / Training Period: 3 Months

Bond: No

Tentative date of interview: Will be communicated post registration window is closed

Job Description:

- Graduate passed with minimum 1 months experience into chat process 
- Assist customers with sales process to ensure the direction of clients sale cycle
- Handling and solving Customer problems through chat while assessing client specific tools

Skills Required:

- Good Analytical and Communication skills. 
- Excellent analytical, organizational, project management and time management skills. 
- Good command over verbal & written English.
- Candidates with E-commerce knowledge will be preferred.

Interview Process:

 - Multiple Rounds