Customer Success Manager

MobisyTechnologies
0 - 2 Years   |   1.44 - 3 LPA   |   Bengaluru, Mumbai
0 - 2 Years
1.44 - 3 LPA
Bengaluru, Mumbai
B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Tech/B.E., BBA, BBM, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr.

About The Company:
Mobisy was founded by a small team of mobile engineering experts led by Lalit Bhise in early 2007 & is based in Bangalore, India. Mobisy has been developing web and mobile applications for a variety of platforms for more than six years. We have been playing a pivotal role in defining the strategic roadmaps of enterprise mobile applications for several organizations across multiple geographies.

Desired Experience: Fresher’s / 1-2 years’

Salary: 1,44,000/- to 3,00,000/-

Job Description:

 Provide L1/L2 support for all the client requests

 Follow up to ensure that appropriate actions were taken on customers' requests

 eHlp in analyzing the customer inquires, service requests, complaints and identify the trends.

Desired Candidate's Profile:

 Computer and mobile savvy with moderate knowledge of MS Office tools and basic database skills

 Awesome communication skills (Written and Verbal), local language knowledge is a plus

 Strong interpersonal skills

 Ability to work under pressure

 Willingness and eagerness to work in a startup environment.

Date of Joining: Immediate

Location: Bangalore, Mumbai


Interview Rounds:

-screening questions,Aptitude test,Face to Face Interview, Telephonic

Education:

B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Tech/B.E., BBA, BBM, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr.

Work Experience:
0 - 2 Years
Salary
1.44 - 3 LPA
Industry
IT