Customer Service Representatives
Osair Software Technologies Pvt. Ltd.Company Profile:
The vision of OSAIR Technologies is to be a world class IT consulting firm that provides best value for the clients and employees alike. We provide Consulting Services and Complete IT Solutions for business clients across various industry verticals. We add value through our uncompromising commitment to client satisfaction. As a global IT company OSAIR helps clients improve their business efficiencies by building, supporting and optimizing innovative internet based solutions and enterprise applications.
Website: NA
Job Location: Hyderabad
Desired Experience: 1 – 2 Years
Salary: INR 1.9 – 4.5 LPA
Tentative Date of Interview: Will be communicated post registration window is closed
Job Description:
- Receiving calls from customers based out of US
- Solving queries and concerns on the call
- Arranging for any service required by the Customer
- Provide Customer with product and service information
- Up sell Products and Services
- Follow-up on customer inquiries and resolve
- Recognize, document and alert the supervisor of trends in customer calls.
- Recommend process improvements. Customer Service
Skill Set Required:
- Excellent English Communications Skills
- Passion for customer services
- Unyielding Integrity
- Ability to work in a challenging environment
- Flexibility to work in US shifts
- Knowledge of basic computer skills
Interview Process:
- HR Round
- Face to Face Interview
Education:
B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Ed, B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBI, BBM, BBS, BCA, BCM, BDS, BFIA, BFM, BHM 3 Yr., BHM 4 Yr., BIM, BIT, BJMC, BMM, BMS, Chartered Accountant, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr., LL.B, M. Pharm, M.A., M.A.(Hons.), M.Com.(Hons.), M.Phil., M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MBBS, MBE, MCA, MCM, MFM, MMS, MSW, Nursing, P.G. Diploma 1 Yr., P.G. Diploma 2 Yr., P.G.D.B.A, P.G.D.B.M., P.G.D.C.A, Ph.D.