Customer Service
VXI Global Solutions LLCVXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services to its clients. VXI specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing with more than 21,000 employees worldwide. VXI creates custom solutions in business-to-business and business-to-consumer applications which allow clients to achieve success in their market goals. VXI applications leverage emerging and classic communication channels. VXI's services range from complete call center services, to maintaining applications, to building solutions using superior tools and technologies. As a certified Minority Enterprise,(MBE), VXI is a diverse supplier that can execute with quality, and equally as important, can scale to meet the minority compliance needs of major U.S. companies. VXI is founded and headquartered in Los Angeles, California, since 1998.
SEC Registration Number- FS200914512
Website :http://www.vxi.com/
Job Profile : Customer Service Representative/ Technical Service Representative/Customer Care Professional
Job Location : Phillipines
Note:- Only Local candidates must apply.
Desired Experience : Freshers
Course Specialization :All Graduates
Salary : PHP 18,000 - PHP 25,000 Per Month
Tentative Date of Joining : June 2016
Interview Process:
-Pre-screening,
-online exam,
-Initial interview,
-Behavioral Interview,
-Final interview
Tentative Interview Date: Will be communicated post registration window is closed.
*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description :
-Answer incoming calls in a professional manner
-Resolve customers concern
-Promote product/ upsell
-Follow and comply to prescribed work flow
Skill Set Required:
-Good communication skills
-Good comprehension
-Active listener
-Good navigating skills
-Computer literate
-With good communication skills
-Can work in a shifting schedule
-With customer service/ Tech / Sales experience
Education:
B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Ed, B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBI, BBM, BBS, BCA, BCM, BDS, BFIA, BFM, BHM 3 Yr., BHM 4 Yr., BIM, BIT, BJMC, BMM, BMS, Chartered Accountant, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr., LL.B, M. Pharm, M.A., M.A.(Hons.), M.Com.(Hons.), M.Phil., M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MBBS, MBE, MCA, MCM, MFM, MMS, MSW, Nursing, Other, P.G. Diploma 1 Yr., P.G. Diploma 2 Yr., P.G.D.B.A, P.G.D.B.M., P.G.D.C.A, Ph.D.