About The Company :
We are one of the leading ISP (Internet Service Provider) based on Gurgaon Touch Net India Pvt. Ltd. was established in 2002 as a Software Development & Internet Service Provider Company at India's hottest destination for IT & ITES i.e at Gurgaon. We started as one stop solution company for Providing INTERNET TECHNOLOGY and SOFTWARE DEVELOPMENT related Products and Services.

Website: NA

Job Location: Gurgaon

Years of experience: 0-3 Years

Course Specialization: B.E./B.Tech/B.C.A,B.A

Target Batch Passout: 2013-2016

Training/Probation Period: None

Salary: INR 1.2 LPA To INR 1.5 LPA (+ Performance Incentives) (The final CTC will depend upon candidate’s performance in the interview, experience and will be at the company’s discretion)

Bond/Probation : None

Tentative date of Joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Last Date to Apply: 10 May 2017

Job Description and Skill Set Required:

Roles & Responsibilities:

- Writing emails and making calls to customers
- Responsible to understand the customer requirements
- Gather customer information and determine the issue by evaluating and analyzing the symptoms
- Able to handle conflict situation with confidence
- Identify and escalate priority issues as per Client specifications
- Follow up and make scheduled call backs to customers where necessary
- Should have willing to work 7 days in week (will paid extra)

Skill and Knowledge Qualifications:

- Ability to speak and write clearly and accurately
- Effective listening skills
- Willingness to co-operate with others and work to the greater good

Interview Process:

- Technical Round
- Managment Round