Customer Care Executive

GYFTR
0 - 3 Years   |   1.98 - 2.82 LPA   |   New Delhi
0 - 3 Years
1.98 - 2.82 LPA
New Delhi
B.A., B.Com., B.Sc., B.Tech/B.E., BBA, BBM, BCA

About the Company:

GYFTR is the brand name for Vouchagram India Private Limited which is a 100% subsidiary of a Singapore based company working in Digital Payments, Instant Rewards and Gift Vouchers space. GyFTR is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 125 + brands like Levis, Flipkart, Marks and Spencer, Dominos etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells etc to name a few. GyFTR is the market leader owning 60% of the market share as per numbers with a footprint covering 90% space.  The company has grown more than 150% on year-on-year basis for last 3 years.

Website: NA

Job location: New Delhi

Desired Experience: 0-3 years

Target Batch Passout: 2014-2017

Salary: INR 1.98 LPA to INR 2.82 LPA
(The final CTC will depend upon candidate’s performance in the interview and will be at the company’s discretion)

Course Specialization: Any Graduates

Tentative date of interview: Will be communicated post registration window is closed.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description & Skill Set Required:
This role is responsible for interacting with clients/customers and resolving the Queries.

Job Responsibilities:
-Handle user queries through calls and e-mails.
-Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.

Skills:
Excellent Communication skills
Basic Knowledge of MS Office

Interview Process:
-Face To Face Interview

Last date to apply: 29th December 2017

Education:

B.A., B.Com., B.Sc., B.Tech/B.E., BBA, BBM, BCA

Work Experience:
0 - 3 Years
Salary
1.98 - 2.82 LPA
Industry
ITeS/BPO