About The company:

iEnergizer is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating our client’s brand. iEnergizer helps our Partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. From sales to customer care, technical support and back-office services, iEnergizer provides client-centric solutions to a partner base that includes a number of Fortune 500 companies operating within different industry verticals including: Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing and Legal. We don’t consider ourselves simply an outsourcing provider. We are a trusted partner who acts as an extension of our clients' operations. iEnergizer provides our clients with high-quality service, while lowering operating costs in an innovative atmosphere that focuses on an exemplary customer experience, combined with continuous improvements in key business impacts. Being a mid-sized company enables us to offer clients the best of both worlds—the resources to provide a scalable environment, combined with an infrastructure that allows us to remain nimble and customer-focused.

Website address: NA

Job Profile: Chat Advisor

Job Location: Noida

Desired experience: 0-2 Years

Course Specialization: Any Graduate/ Post Graduate

Probation/Training Period: 6 Months

Salary: INR 3.36 LPA

Date of Joining: Immediate

Tentative Interview Date*:  Will be communicated post registration window is closed

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

-Dealing with International Customers
-Resolving The Queries Over The Chat
-Resolving Technical and Service Related Issues On Chat
-Using The CRM Tool Effectively To Solve Customer Issues
-Handling Chats For International Customers

Desired Skills Required:

-Should Be Ready To Work In 24x7 Shifts
-Candidate Should Have Good Communication Skills
-Candidate Should Have Basic Computer Knowledge
-Candidate Should Be Ready To Support Customers

Interview Process:

- Essay Writing

-Online English Assessment Test

-Chat Assessment

- Operations Round