About the Company:
Testpress, we are revolutionizing the way Indian students learn. Testpress has a learning management system and online assessment software that is a simpler, faster, and cheaper tool for coaching organizations. With Testpress, educational institutions can create web-based online exams/classes that let their students take exams / attend classes from anywhere Our platform provides interesting features like gamification, microlearning, an inbuilt store, course, and student management. These have helped bootstrap many micro-entrepreneurs in the country and increase their revenue 10x.

Website: NA

Job Location: Hyderabad (Hybrid)

Desired Experience: 0-3 years

Course Specialization: B.E/B.Tech, BBA

Target Batch: 2020-2022

Training: 3 months 

Salary: INR 2.4- 4.8 LPA

Tentative date of interview: November

Tentative date of joining: Immediate

Job Description:
Responsibilities:
-Build relationships with key employees among customers
-Create plans to address the client's business needs
-Advise clients on creating profitable processes
-Schedule regular meetings with customers to ensure they are satisfied
-Act as a point of contact for complaints and escalate issues as appropriate
-Help sales team up-sell or cross-sell services and products
-Study competition to find new ways to retain customers
-Collaborate with internal teams to address customers' needs 

Skills Required:
-Proficient in MS Office, MS Excel
-A customer-oriented attitude
-Problem-solving aptitude
-Ability to work well with a team
-Language : [Telugu / Hindi]
-Excellent communication and negotiation skills
-Background in customer service; industry knowledge is a plus
-Experience tracking relevant KPIs (e.g. customer satisfaction)

Interview Process:
-1 Telephonic round
-1 Technical Round