AMCAT - Frequently Asked Questions
I am having difficulty setting up my webcam.
Some important things to take care of:
1. When you start the test for the first time you will be asked to allow the assessment application to access your web camera. Please don't worry, this is completely harmless. You will also be asked to choose the model of your webcamera from a dropdown menu. Please select the model and click on Allow button.
My web browser or my test has shut down. How do I get back to my test ?
I'm unable to login and the id is showing as inactive or invalid.
I'm unable to start the test.
1) Laptop/Desktop computer and
2) Stable Internet connectivity
Also, please ensure that you are using a compatible broswer version. To check if you are working on a compatible browser please Click Here.
To avoid any disruption, please check your battery is sufficiently charged or a power source is easily accessible.
Specific programs may additionally require a working webcam to attempt the test. The test invitation you received, would clearly spell out if the webcam is required. In such cases, to check if your webcam is functioning properly please Click Here.
If your computer meets these requirements and you are still unable to start the test, please click on the Live Chat button to speak to someone from our support team directly and they'll be happy to help.