Email us
Email us
Your Query *
Email ID *
Fields marked (*) are compulsory
First Name
Last Name
Mobile Number
Choose Query Type *
AMCAT ID

AMCAT - Frequently Asked Questions

I am having difficulty setting up my webcam.

Specific programs may require a working webcam to attempt the test. The test invitation you received, would clearly spell out if the webcam is required. In such cases, to check if your webcam is functioning properly please Click Here.

Some important things to take care of:
1. When you start the test for the first time you will be asked to allow the assessment application to access your web camera. Please don't worry, this is completely harmless. You will also be asked to choose the model of your webcamera from a dropdown menu. Please select the model and click on Allow button.

My web browser or my test has shut down. How do I get back to my test ?

Wait for two minutes then login again using the same details. After entering the username and password click on 'Resume Test'. If prompted, select your AMCAT ID and then enter your security password to resume test.

I'm unable to login and the id is showing as inactive or invalid.

Please contact your recruiter for assistance.

I'm unable to start the test.

In order to go through a seamless test experience, you would require:
1) Laptop/Desktop computer and
2) Stable Internet connectivity

Also, please ensure that you are using a compatible broswer version. To check if you are working on a compatible browser please Click Here.

To avoid any disruption, please check your battery is sufficiently charged or a power source is easily accessible.

Specific programs may additionally require a working webcam to attempt the test. The test invitation you received, would clearly spell out if the webcam is required. In such cases, to check if your webcam is functioning properly please Click Here.

If your computer meets these requirements and you are still unable to start the test, please click on the Live Chat button to speak to someone from our support team directly and they'll be happy to help.

I have completed my test, what is the next stage of my interview process ?

Your recruiter will get in touch with you directly with information about further steps. Please feel free to reach out to your recruiter if you have any further questions.

I think there is some mistake in the question.

All questions in the test have been examined and verified by subject matter experts. The possibility of encountering an erroneous question is extremely low. Please re-read the question. In case you still feel that the question has some mistake(s) then please drop us an email at gcsc-techsupport@shl.com with details about the error. Please DO NOT quit the test and move on to the next question.

I'm unable to go back to the previous questions.

Being an adaptive test, in most test modules, once you go to the next question, you cannot review or change the answer of the previous question, except in some specific test modules, where you'll be shown navigation instructions.
Chat with us

     Welcome to AMCAT Live Chat

“Welcome to the AMCAT live chat center! Please enter your login information and an associate will be with you immediately to resolve your issue."



Email *
Fields marked (*) are compulsory

UserName
Call me back

     Welcome to AMCAT call me center

AMCAT is India\'s largest employability test. Taking AMCAT can open up multiple job opportunities for you and it also provides you detailed employability feedback with suggested resources for improving your skills and increasing your chances of getting a job.

If you want to know more about AMCAT, want to buy AMCAT or have any support related questions, please fill the form and Our agents will call you back .



Email ID
All fields are compulsory
First name
Last name
Mobile number