Voice Process
Sitel India
0 - 5 Years
|
0.5 - 2.2 LPA
|
Mumbai
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Job Description
About the Company:Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction. We partner with our clients to effectively harness our industry's explosive digital transformation to ensure an innovative, end-to-end solution to managing and enhancing the customer experience.
Website: www.sitel.com
Profile Offered: Voice Process
Job Location: Mumbai
Course Specialization: Any Graduate
Desired Experience: 0 - 5 Years
Roles and Responsibilities:
- Process transaction assistance, issue resolution, and address informational inquires including but not limited to transaction status, agent location look up, fee and FX quotes, rewards look up, transaction staging, consumer validation and for on-line transactions, refunds, amends, document consumer fraud and prevented consumer fraud, transaction history requests per required documentation method, escalated as required (e.g. consumer complaints, Express Pay errors, high dollar verifications, fraud prevention holds.
To know more,please visit www.naukri.com/job-listings-Sitel-Mumbai-is-Hiring-For-US-Voice-Process-cs-Sitel-India-Pvt-Ltd-Mumbai-0-to-5-years-061019000441?src=jobsearchDeskfailover&xp=8
Education:
B.Tech/B.E.
Work Experience:
0 - 5 Years
Salary
0.5 - 2.2 LPA
Industry
ITeS/BPO
