Voice process (BPO)
Leom International
0 - 5 Years
|
Confidential
|
Chandigarh, mohali
Leom International is one of the Leading International Recruitment agency in India having head office in Mohali, Punjab, India. It works as Overseas HR Consultancy as well as Domestic HR Consultancy for Global Companies, Global Universities, Recruitment Agencies and Overseas Placement & Study Visa Consultancies.
Leom International is one of the Leading International Recruitment agency in India having head office in Mohali, Punjab, India. It works as Overseas HR Consultancy as well as Domestic HR Consultancy for Global Companies, Global Universities, Recruitment Agencies and Overseas Placement & Study Visa Consultancies.
Website: www.leominternational.in
Profile Offered: Voice process (BPO)
Job location: Any Graduate
Course Specialization: Mohali, Chandigarh
Desired Experience: 0 - 5 years
Roles and Responsibilities:
Managelargeamounts of incoming calls.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Education:
B.Com., B.Tech/B.E.
Work Experience:
0 - 5 Years
Salary
Confidential
Industry
ITeS/BPO
