Trainee Associate – Business Process Services

Website: https://www.mouritech.com

Job Location: Bangalore/Chennai/Hyderabad/Visakhapatnam

Desired Experience: Freshers

Course Specialization:

• Qualification: Any Graduate from Engineering or Degree
• Minimum CGPA of 6.5/10 or 60% in Graduation and 60% in 10th & Intermediate/Diploma
• There should be No Backlogs at the time of Selection Process.
• Should be from a Full-time Degree course recognized by the Central/State Government of India.

Target Batch: 2021 and 2022

Salary: INR 2.5 LPA

Note: Bond 2 years

Job Description:- International client requires associates full time to work on SNOW platforms for Documentations, Price Validation and Entry in the system, Account creation and reconciliation of billing

Roles and Responsibilities:
• Associate is responsible for back-office tasks includes Customer account creation, payment validations and invoices for customers.

• Receive and enter the billing activities.

• Build Work Instructions

• Maintain the billing task queue and ensure professional, timely, and complete responses to all inquiries

• Takes ownership and ensure tasks are completed on time with accuracy

• Engages proactively, multitasking effectively.

• Assist clients by demonstrating and answering any questions they may have.

• Respond promptly and professionally to incoming customer inquiries in person, over phone or mails and chats.

• Establish and maintain good rapport with customers by using positive attitude and anticipating their needs.

Skills Required:
• Good Communication and Analytical Skills

• Good in MS Excel

• Comfortable dealing with numbers

• Must be flexible to work in flexible shifts to rotational shifts and W/OFF’s

Note: Candidates who will be hired should be flexible enough to relocate to any location based on business demands, having said that we shall deploy them to Chennai location subjected to business requirements then

Interview Process:
- Online assessment
- Technical Interview Rounds