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Technical Support Executive
About The Company:
Geeks Technical Support is an independent provider of technical support services for brands like Dell, .HP, Asus, Microsoft, Canon and many others. Use of names, trademarks is for reference only. Geeks Technical Support LLC is a global company employing technicians across US and India. We have a dynamic team who cater to the needs of the client and help them resolve issues to serve their needs.
Salary: INR 1.8 LPA - 6 LPA
Probation / Training Period: None
Desired experience: 1-4 years
Tentative date of interview: Will be communicated post registration window is closed
Tentative date of joining: Immediate
-Provide technical support to international customers through phone
-Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android), browser, email, chat, anti-virus, firewall, router, printer, scanner, computer hardware, windows server, exchange server, Active Directory, Microsoft Lync, Office applications, Google Apps, QuickBooks, Quicken, Microsoft money, Adobe Acrobat, Adobe flash player, Media player, etc.
-Minimum 2 certificate is required
-1-4 years’ experience in providing the technical support
-Ability to develop effective working relationships with the costumer.
-Should have experience to providing the technical support to the international customers.
-Fluent business English (spoken and written) language skills.
-Ability to bring analytical solution to problematic areas.
-An excellent attention to detail.
-Always ready to work in a team & independently
-Intermediate working knowledge of Microsoft Office is essential
- Job Responsibilities: Technical Support Executive
- Education: B.Com., B.Com.(Hons.), B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA
- Work Ex: 1 - 4 yrs
- Salary: 6 Lacs
- Industry: IT