Tech Support Engineer

About The Company:
Rupeek is a Bengaluru based leading fintech start-up. Started as an asset-backed online lending platform, Rupeek is aiming to disrupt the traditional brick and mortar, lending models. Since our public launch in 2015, we’ve cemented our position as the No.1 fintech startup in consumer lending space.
We are Series-B funded, backed by top-tier investors including Sequoia and Accel. We are using the scale of the web and advances in computing, big data, machine learning and mobile to bring transformative financial innovation to the market.

Website: http://www.rupeek.com/

Job Location: Bengaluru

Desired Experience: Freshers

Course Specialization: B.E./B.Tech(CS/IT)/BCA/MCA

Target Batch: 2019-2020

Probation/Training Period: 3 Months

Salary: INR 2.5 LPA - INR 3 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Bond: None

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:
- A Technical support Engineer will help solve issues occurring in any product by understanding the problem and coordinating with different teams.
- Communicating effectively with cross-functional teams to ensure seamless transaction flow and completion within the target TAT and 100% process adherence.
- He or She will have to communicate effectively with the consumer in both understanding the issue and reverting to closure.

Skill Set Required:
- Interpersonal skills
- Strong communication skills
- Problem-solving skills

* Candidates should be willing to move to bangalore whenever asked, even if the current location is somewhere else.

Interview Process:
- Aptitude Test
- Multiple Face to Face Rounds