Founded by Parshant Jain in 2017, Simplify Reality was conceptualized and created in California as an ingenious way to automate Customer Support. It brings the practical application of Artificial Intelligence & Machine Learning to customer service operations. It is revolutionizing the traditional way of handling customers' queries.
Millennials & iGen are altering the way they interact with companies. They prefer text (SMS), email & WhatsApp instead of lengthy phone calls. With Simplify Reality, whenever a new message comes in via Email, SMS, WhatsApp, Social Media, Mobile Messaging or Live Chat, our AI provides the best answer 24/7/365 without human intervention. AI constantly learns and delivers fast and accurate replies. Of course, if our AI determines an inquiry needs additional follow-up, an email is automatically sent to the right person in your company to pursue.
Website: www.simplifyreality.com
Profile Offered: SOFTWARE TESTING ENGINEER
Job location: Gurgaon
Course Specialization: B.Tech/B.E. in Computers
Desired Experience: 0 - 2 years
Roles and Responsibilities:
Analyze product requirements to define acceptance criteria.
Design, create and maintain reusable test scripts.
Execute manual and automated testing.
Review Test Plans with Product Management and Development teams.
Provide estimates on Test resources and effort to support prioritization and planning.
Work closely with engineers to ensure timely resolution of issues.
Participate as a testing resource when required and be an integral part of all releases.
Show flexibility and understanding to occasionally work within tight deadlines.
Assist with constantly reviewing and evolving processes.
Education:
B.Tech/B.E.
Work Experience:
0 - 2 Years
Salary
Confidential
Industry
IT