Operations Executive

About the Company:
Happay is one of the most innovative payments company in India. Happay simplifies business expense management through its turnkey mobile and internet platform, which is powered by a Visa branded card. We are backed by top angel investors.

Website: http://www.happay.in/

Desired Experience: 0 - 1 years

Tentative date of joining : will be communicated post registration window

Salary : INR 2 – 3.5 LPA ( Depends upon the candidate experience and skills )

Job Description :
- Ensuring execution of Operational Processes to allow the business to efficiently operate and grow
- Responsible to follow best in the class processes in the company Customer Support, Payments, KYC, etc.
- Comfortable dealing with ambiguity and working in a constantly evolving business environment
- Driving a culture of getting things done on time with high quality of service
- Ability to follow-up & coordinate with multiple internal stakeholders
- Following up clear metrics for performance measurement & turnaround times for each of the key Processes.

Skill Set Required:
- Good Written & Verbal Communication skills (Fluency in English & Good Hindi speaking is mandatory)
- Good Analytical & Logical Reasoning skills
- Minimum 6 month’s work-experience
- Proficient in MS Excel (to do analysis & reporting)
- Optional – Exposure to Customer support or banking is plus

Interview Process:
- HR Round
- Interview with Manager
- Written Test
- Technical Round