Operations Associate
Uber India Systems Private Limited
0 - 1 Years
|
1.2 - 1.56 LPA
|
Bengaluru
About The Company
Uber Technologies Inc. is an American multinational online transportation network company headquartered in San Francisco, California. It develops, markets and operates the Uber mobile app, which allows consumers with smartphones to submit a trip request which is then routed to Uber drivers who use their own cars. As of May 2016, the service was available in over 66 countries and 449 cities worldwide.
Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through their apps, they make cities more accessible, opening up more possibilities for riders and more business for drivers.
Website: http://www.uber.com
Salary: INR 1.2 LPA to 1.56 LPA + Variable pay component
Courses Required: All Graduates
Batch: 2016/2017
Job Location: Bangalore
Desired experience: 0 to 1 year
Tentative date of interview: Will be communicated post registration window is closed
*Please Note that this is a tentative date of Interview, the exact date and venue will be communicated to you post registration process is over. The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Tentative date of joining: Immediate
Job Description:
The candidate will be responsible for the following:
- Deliver 5-star, in-person support to our partners
- Walk drivers through onboarding and all of the tools to be successful
- Deliver an Uber experience and get driver partners excited about driving on the platform
- Stay on the top of Uber policies and procedures
- Work with the Driver Operations team to make our processes even better
Skills Required:
- Excellent communications skills. (English and Kannada)
- Empathetic: Empathy towards driver partners and willingness to help them
- Demonstrated background in solving complex customer problems
- Customer support team management experience strongly preferred
- A problem solver. You’re ready to tackle complex customer problems without hesitation
- A mentor. You're able to guide and coach your team to improve performance effectively
- Independent. You’re ready to manage a GL while balancing multiple priorities
- Analytical. You use metrics and data to guide and drive your decisions
Interview Process:
- Multiple rounds of face to face Interview
Education:
B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BBA, BCA, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr.
Work Experience:
0 - 1 Years
Salary
1.2 - 1.56 LPA
Industry
IT
