Training Location: Mindtree Kalinga, Bhubaneswar
Training Duration: 2 months
Stipend during Training: 15,100/- per month (Monthly Kalinga deduction (stay+ laundary) Rs. 6,000/- per month)
Job Location: Bangalore/ Chennai/Hyderabad/Pune
Designation: Junior Engineer
Eligibility: 2015 Batch - BSc-CS, BSc-Electronics, BCA candidates, BE/BTech (Circuit branches) with 60% and above throughout
Salary: INR 2.10 LPA
Roles and Responsibilities:
- Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
- Prior Experience in infrastructure monitoring will be an added advantage
- Be responsible for queue monitoring and acknowledging tickets.
- Assigning tickets to next level of engineers as per the category of tickets
- Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
- Incident management and client handling skills.
- Support on call, ready to work in any shift as per the project need from any Mindtree location.
- Basic application support knowledge
- Excellent written and oral communication
- Ability to work independently, be adaptable to change and varied working hours
- Ready for 24/7 support, rotational shifts
- Ability to take quick decisions, like when to escalate a ticket to next level
- Ability to comprehend the issue and act with swiftness
- Individual must be flexible to work for extended hours, if required.
- High Integrity
- Problem solving skills and learning attitude
- Good communication skills
- Confident & Energetic
- Team player
- Process oriented
The training would be on the below technologies:
- Operating System
- MS SQL
- My SQL
- ITIL Basic Concepts
- Group Discussion
- Candidate will be given a detailed offer letter (through mail)
- After successful completion of the training in Mindtree Kalinga, there will be a final technical assessment by Mindtree. This will be based on the 8 weeks training curriculum.
- Those who successfully clear the final assessment would subsequently on-boarded into Mindtree
0 - 1 Years
2.1 - 2.1 LPA