Vodafone India Limited - IT Operations Specialist - Chennai
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Vodafone India Limited

IT Operations Specialist

Vodafone India Limited

0 - 3 Years   |   Confidential   |   Chennai
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Job Description
About the Company:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Website: www.vodafone.in

Profile Offered: IT Operations Specialist

Job location: Chennai

Course Specialization: ME/M.Tech, M.Com, BSc, BCA, BE/B.Tech, PG Diploma, MSc, Diploma, B.Com, MCA

Desired Experience: 0 to 3 Years

Roles and Responsibilities:
The IT Operations Specialist focuses upon activities that help to identify and manage the changing customer business user needs regarding IT requirements and ensure customer satisfaction with Vodafone s IT products and services in line with the Customer Service Management strategy.
Providing technical advice and administration across the IT lifecycle for all endusers The IT Operations Specialist has a good understanding of established concepts and procedures in IT operations including administration and maintenance of assigned applications services systems and solutions incident management problem management change and release management and vendor management to drive improvements through innovation best practice techniques and collaboration.
Typically reports to the IT Operations Manager .
Advises on and executes administrative activities against the operations plans to enable the achievement of the Technology strategy Supports the team to deliver appropriate actions to keep the system service in good working order preventing incidents from arising and restoring system service to normal operation in line with objectives and KPIs.


Education:

B.Sc., B.Tech/B.E., M.Tech./M.E.

Work Experience:

0 - 3 Years

Salary

Confidential

Industry

IT
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