Incident Management

About The Company:

Intersoft is a global business and technology consulting firm primarily serving consumer banks, wealth management firms, insurance companies and investment banks.

Intersoft also offers its clients risk management and compliance-related software products and services in banking and financial services. In addition to serving its clients in the financial world, Intersoft serves its clients in telecommunications, pharmaceuticals and manufacturing space.

Website: www.intersoftkk.com

Salary Range: INR 10 LPA - INR 13 LPA

Experience: 4 - 5 Years

Job Location: Bangalore

Tentative Date of Interview: Will be communicated post registration window is closed

Tentative Date of Joining: Immediate

Job Description:

-Perform all activities of Incident management processes focusing on the transnational process as well

-Support M.Incident Management Processes based on the ITIL frame work

-Coordinate with other 1st level teams and resolver groups to ensure appropriate communication, coordination and closure of incident and problem records

-Ability to moderate conference bridges with various technical teams and management participants’

-Capable to provide quick and crisp documentation and articulate critical facts on ongoing issues and communicate timely

Skills Required:

-Candidates with ITIL V3 Certification will be preferred

Interview Process:

-Face to Face Interview

*Note: This is contractual job