Hotel Relations Agent/ Telesales

Company Profile:

TravelSpice.com® is an online opaque deal platform providing upto 70% discount rates on hotel stays. At TravelSpice Online Pvt. Ltd (www.travelspice.com)., we exist to increase your happiness/reduce stress and that of our co-workers. We are headquartered in Bangalore, India with our national call centre (1-800-425-8747) in Hyderabad, India.

Website: travelspice.com

Job Location: Bangalore

Desired Experience: 2 - 3 Years

Salary: INR 1.2 – 1.8 LPA

Tentative Date of Interview: Will be communicated post registration window is closed

Interview Process:

-Written

-HR

Job Description:

- Establishes relationships with hotels and completes hotel bookings while working with hotel sales and reservation staff.

- Ensures that they get the best rate from the hotels.

- Maintaining database of hotels

- Tracking booking received and confirmations books completed.

Job Responsibilities:

- Establish a rapport with the hotels

- Calling hotels to obtain best rate for a customer by negotiating with the hotels.

- Confirming booking

- Tracking booking assigned to closure

- Maintains communication equipment by reporting problems.

- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

- Updates job knowledge by studying new product descriptions; participating in educational opportunities.

- Accomplishes sales and organization mission by completing related results as needed.

Skills Set Required:

- Verbal Communication, Phone Skills, Listening,

- Data Entry Skills

- People Skills, Informing

- Customer Focus, Customer Service

- Attention to Detail

- Professionalism

- Multi-tasking