Precision Group - Customer Support Engineer/Technician - Mumbai
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Precision Group

Customer Support Engineer/Technician

Precision Group

0 - 0 Years   |   Confidential   |   Mumbai
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Job Description
About the Company:
Precision adopts a consulting approach to address the needs of clients and has a very strong R&D and IP creation focus. With a PAN India presence and a 2400+ strong, experienced and skilled certified pre-sales, sales & technical personnel, Precision strives to deliver value to its clients, leading to the creation of a large and loyal base of delighted customers.
Precision has strategic and deep-rooted partnerships with premier brands such as HP Enterprise, AWS, Microsoft, VMWare, Cisco, Red Hat and others.
Precision has implemented biometric solutions in the Aadhaar ecosystem, such as Aadhaar enrolment, authentication, eKYC, BHIM Aadhaar Pay. Precision has developed a holistic solution named InnaIT, comprising of biometric hardware and software modules that can suit all common enterprise identity and access management needs, across industry segments.
Precision is present across the length & breadth of India and provides IT Infrastructure support services pan-India to organizations large and small, across segments.
Precision is now in its Version 4.0, with a vision to ‘Leverage Technology to enable outcomes that matter'.

Website: www.precisionit.co.in

Profile offered: Customer Support Engineer/Technician

Job location: Mumbai

Course Specialization: Any Graduate in Any Specialization

Desired Experience: 0 - 1 years

Roles and Responsibilities:
Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8).
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops & Managing backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.
Network configurations and Management (Wired & wireless).
Exposure in Active Directory user creation & deletion.
User group policies creation & modification.
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop.


Education:

B.A., B.Com., B.Sc.

Work Experience:

0 - 0 Years

Salary

Confidential

Industry

Manufacturing
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