Customer Support Associate

About The Company:
iSON Xperiences is a specialist in proactive customer engagement and customer experience management, partnering with leading brands to optimize their customer experience, revenue generation and business process management across the enterprise. Our dedicated and talented workforce spread across many Sub-Saharan African countries, along with UAE and India are redefining the way people connect.

Website: http://www.isonxperiences.com/

Job Location: Bangalore

Desired Experience: 0-1 Years

Course Specialization: Any Graduate

Target Batch: 2018-2019

Probation/Training Period: None

Salary: Upto 2 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Bond: None

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:
- Handling the inbound calls of customers related to queries, complaints, technical issues, etc
- Giving proper resolution to the call
- Being updated with the latest information
- Giving proper communication for all the calls

Skill set Required:
- Should have Good verbal communication skills
- Should be fluent in English and Kannada or Hindi
- Immediate joiners are preferred
- Freshers and Experienced are welcomed
- Work location – Richmond Road, Bangalore
- Should be flexible to do rotational shifts

Other Benefits:
- No out calling required
- Split and OT allowance
- No field work involved
- Free cab facility for late night logouts post 10pm
- We provide the best growth opportunities
- IJP opportunities opening just after 3 months

Interview Process:
- Face to Face Interviews