Customer Relationship – Last Mile

About the company

Furlenco is India's largest online home furniture rental company that provides the fastest and most affordable solution for a good looking home. Based out of Bangalore, we are today the first and only Home Furniture Subscription offering in the country. Our curated furniture range and experience is designed and developed by an in-house design and experience team, to suit the lifestyle needs of varied audiences spanning students to families and expatriates. Our packages include furniture, furnishings and décor, allowing for an instant, wholesome makeover. Founded in 2012 by Ajith Karimpana, ex Morgan Stanley and Goldman Sachs, and alumnus of NIT, Jalandar and Temple University.

Website: http://www.furlenco.com

Profile: Customer Relationship – Last Mile

Salary Details: Upto INR 4.5 LPA (INR 2.8 LPA - 3.5 LPA upto 1 LPA of allowance DA Transport)

Job Location: Delhi NCR, Mumbai, Pune and Bangalore

Courses Required: B.Tech/BBA/MBA

Tentative date of interview: 3rd week of April

Tentative date of joining: ASAP

Job Description :-

- Should have a vibrant mental dexterity to establish, develop and maintain business relationships with our customers to provide them with a Wow Furlenco experience.

- Should have a knack for understanding people and making them feel comfortable around you.

- Should be very comfortable travelling within city limits 5 days a week to put a smile on Furlenco’s customers.

- Should have in the past smartly handled customer queries and concerns through face to face interaction, leading to growth in brand identity

- Successful customer experience record

Desired Candidate Profile

- Customer facing role, experience in dealing with customers face to face.

- Excellent Communication skills

- Customer Orientation

- Should be open to travel within the city.

Opportunities

A youngish, diverse set of people that enjoy the fast-paced environment. So no matter where you come from, you will not be far from yourself here.

- Working at Furlenco, means that you are an ambitious growth hacker, daring to be a part of a growth story.

- Knowledge enrichment about the start-up culture, its competitors and about potential new products and services.

- Opportunity to set up and be part of new age delivery experience.

Interview Process:

- Face to face round