Customer Happiness Associate

About The Company: 

BYG (BookYourGame) lets you discover and purchase fitness services from the gyms and fitness centers around you. BYG provides accessed ratings, telling you the exact quality to expect in a fitness center around you along with completely transparent pricing, making sure you will never have to haggle for prices inside the gym. BYG aims to make sure everyone who wants to keep fit can access a fitness service wherever she is, and whichever service she wants at a great price. They have introduced a revolutionary ‘Workout Now’ service, which gives dynamically priced option to workout for one hour at a great price. Further, they are making sure to introduce amazing workouts, ensuring you never get bored getting fit.

Website: www.byg.co.in

Desired Experience: Fresher

Salary Details: INR 1.8 LPA - INR 2.1 LPA

Course Specialization: Diploma (All Streams)

Job Location: Bengaluru

Last Date Of Registration: 19th August'16

Tentative Date Of Interview: Will be communicated post registration window is closed.

Tentative Date Of Joining: Immediate

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description and Skills Required: 

Attracts potential customers by answering product and service questions; suggesting information about other services.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Candidate should have knowledge of MS Excel.

Interview Process: Telephonic and face to face interview.