Customer Care Executive
MyAdvo.in
0.6 - 2 Years
|
1.8 - 3 LPA
|
Gurgaon
About the company
MyAdvo , founded by IIT Alumni, is a Legal Concierge helping clients with lawyer discovery, rice discovery and case updates. MyAdvo also provides free legal advise to clients from multiple lawyers. We're growing every day - and now, we're looking for more young, enthusiastic and driven people to work and grow with us! We've been around for over a year, and with a team of 21 young and crazy people, we've already made quite a brand name. In total, MyAdvo has served around 25,000 people in one way or the other. Our dream is to become the only way people take care of their legal concerns.
We are a passionate team of engineers, designers, operations and growth specialists on a mission to make legal simple, efficient and transparent. If you've got the grit, that's all the qualification you need!
Website: www.myadvo.in
Job location: Gurgaon
Desired Experience: At least 6 months
Batch: 2014/2015/2016
Course Specialization: Any Graduates
Salary: INR 1.8 LPA to INR 3 LPA (The final CTC will depend upon the candidates performance during the interview)
Probation/Training Period: 6 months
Tentative date of joining: Immediate
Tentative Interview Date*: Will be communicated post registration window is closed
*Please Note that the exact date and venue will be communicated to you post registration process is over. The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description:
- Responsible for delivering an amazing experience to all customer through call centre, email, social media and various other online and offline channels
- Work with various internal team to design and execute the customer service processes
- Work closely with marketing to support social media engagement and management
Skills Required:
- Proficient in spoken and written English, with a strong ability to think and act on-the-spot.
- Ability to handle tough customers independently is important
- Responsible for setting up and scaling the Customer Service Operations and Service Excellence
- To Manage customer service for all the Business Verticals
- Manage End to End Service Delivery and ensure world class service experience to the clients/Investors
Interview Process:
- Multiple rounds of face to face interview
Education:
B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BBA, BBM, BBS, BCA, M.A., M.A.(Hons.), M.Com.(Hons.), M.Sc., M.Sc. (Tech.), M.Sc.(Hons.)
Work Experience:
0.6 - 2 Years
Salary
1.8 - 3 LPA
Industry
IT
