Logic Planet, Inc. is a professionally managed global software services firm with offices in the United States, Singapore and India. Our strength lies in the experience of our management team and in the strong competencies of our highly qualified and able technical team. We offer innovative, reliable and cost-effective software development and IT solutions to our clients for all their information management requirements. We have over a decade long track record of success that has been acknowledged and appreciated by both our clients and several reputed industry experts.
We specialize in Open Source Technologies, Data Warehousing, Business Intelligence, ERP, E-Commerce Client Server and Object Oriented Technologies. We work closely with our clients to understand their specific business needs and leverage our years of experience and solid technology background to provide solutions that work on-time, every time.
Website: www.logicplanet.com
Profile Offered: Customer Care Executive
Job Location: Gurgaon
Course Specialization: Any Graduate in Any Specialization,Any Postgraduate in Any Specialization,Any Doctorate in Any Specialization
Desired Experience: 0 - 5 years
Roles and Responsibilites:Answer calls professionally to provide information about products and services.
Take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Voice Inbound and Outbound.
Candidate must have good communication skills( Spoken+ Written).
Education:
B.Com., B.Tech/B.E., BCA, M.Des, M.Tech./M.E., MCA
Work Experience:
0 - 5 Years
Salary
1 - 2.5 LPA
Industry
ITeS/BPO