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CSC Technical Solutions Consultant

HP Inc
0-0 years  |  2.4-2.4LPA  |  Bangalore

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Job Description

About the Company: HP Inc. is an American technology company, created on November 1, 2015 as the successor of Hewlett-Packard, along with Hewlett Packard Enterprise.[1] It develops and provides hardware, such as personal computers and printers.[1]

HP Inc. is the larger successor of Hewlett-Packard in terms of revenue, and uses the original NYSE ticker symbol of HPQ (whereas Hewlett Packard Enterprise uses a new ticker, HPE).

Job Location: Bangalore

Interview location: Chennai

Eligibility: 2015 and 2016 Batch - Graduate in any discipline or equivalent

Salary: 2.4 LPA

Roles and Responsibilities:

 - Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification system
 - Providing excellent customer service support to customers during every single interaction
 - Assisting end users to avoid or reduce problem occurrences and adding case resolution to Knowledge Management System
 - Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence and providing direction and guidance to process improvements.
 - Representing and leading an HP team in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.

Skills Required:

- Candidate shouls have excellent Communication Skills.
- Candidate should be willing to work in all Shifts (including night shift)

Interview Process:

- Online Aptitude test
- Shortlisted candidates will go through Face to Face interview

  • Job Responsibilities: Interview
  • Education: B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Ed, B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBM, BBS, BCA, BCM
  • Salary: 2.4 Lacs
  • Industry: IT

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