Channel Play for User support Associate
Channelplay Ltd
0 - 1 Years
|
2.6 - 2.6 LPA
|
Gurgaon
About Company:
Channelplay is the fastest growing retail marketing services firm in India. With presence across India and expanding international footprints, managing over 5000 employees for top global brands, we have grown to be a respected name in the Industry.
Technology has always been a differentiator for us and our technology team help us drive effective execution by making cloud-based Enterprise Automation Software products. Our flagship product 1Channel is used by many global Brands & BTL Agencies to manage and track Retail Marketing execution including Field Force Management, In-store Sales and Visual Merchandising Activities. 1Office, another SaaS product developed by us, is an Enterprise Management System to manage HR, Admin and Finance processes with workflow automation and actionable dashboards. Our third product 1View works as a marketplace that enables brands / agencies to publish, track and manage their mystery shopping activities with the help of freelancers.
User Support Associate is a great position for individuals to step into technology/digital career path. This role is specifically designed to assist end users with their regular queries and conducting MIS related activities for new implementations. A User Support Associate can expect to work in this position for 2 to 3 years before being promoted to a bigger role in the technology space.
Website:https://www.channelplay.in
Job Profile: User Support Associate
Target Audience: 2020 Batch
Desired Candidates Location: Delhi/NCR
Job Location: Gurgaon
Desired Candidate Profile: BE/B.Tech (All Streams) candidates with minimum aggregate of 65%/6.5 CGPA with no Active backlogs.
Roles and Responsibilities:
- Support technology users through educating them about product or by solving a usage related query.
- Interact with projects to help them track and report technology issues
- Follow up with users to track technology implementation and collect usage feedback.
- Support team during technology implementation by carrying out MIS related activities.
Annual Compensation: Annual Compensation INR 2,60,000 (234000 Fixed + 26000 Variable)
Work shift: Normal
Selection Process: 2 Rounds of Video Interview (Both Technical)
Tentative Interview Schedule: October 2020, second week
Joining: Immediate
Education:
B.Tech/B.E.
Work Experience:
0 - 1 Years
Salary
2.6 - 2.6 LPA
Industry
IT
