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Call Centre Executive
About The Company :
Handles the highly challenging functions of developing strategies,Resfeber Labs Pvt Ltd is streamlining the processes and developing best business SOPs to enable a fast growing logistics business and direct the various departments in implementing them, ensuring that the organization’s operating units are a profit centre through cost effective operational process & maintaining quality system set by the organization by optimum utilization of resources, having strategic planning for the growth of the organization & development of team members.
Website : theporter.in
Job Profile : Call Centre Executive
Job Location : Bangalore
Desired Experience : 0 - 2 years
Course Specialization : BBA/BCA/BSC/BA/B.Com/B.Tech/Any Graduate
Training Period : None
Batches : 2013-2015
Salary : INR 1.8 - 2.16 LPA ( The salary depends on the skills/quality/performance of teh candidate/s in the interview round/s )
Bond : None
Date of Joining : Immediate
Tentative Interview Date*: Will be communicated post registration window is closed.
Telemarketing Job Duties:
Coordination with clients, alignment of vehicles, make track of all the details.
Analysis of operational data to useful for future planning.
Quarterly Review Report for Customer.
Performed analysis of case management data identifying market trends, possible issues & opportunities.
Carried out data mining, validation maintaining data repositories.
Trip Expense Settlement, day to day Interaction with Customer regarding Business Topics.
Communicate with Transport Planner for truck placement as per tonnage planned & route availability.
Performed root cause analysis on data issues.
Follow up for targets fulfillment within time frame.
To maintain vehicle fuel consumption thorough web site.
Making weekly and Monthly MIS for organization & customer.
Arrange meeting for future planning.
Provide all necessary data to organization for future planning and how to improve business.
Team management and Team Work according to job.
Experienced in managing training plans, budgets and cost
Remarkable leadership qualities for managing teams in getting operational work done
Proven ability to train, coach and support less experienced team members
Track record of having a maintained professional demeanor and appearance at all times at work
Able to work with focus, under pressure and deadline oriented project demands
Highly organized with ability to manage operational work as well as official documentations
Ability to work independently meeting company objectives
- Job Responsibilities: Call Centre Executive
- Education: B.Sc., B.Tech/B.E., BBA, BCA, M.Sc., M.Tech./M.E., MBA
- Work Ex: 0 - 2 yrs
- Salary: 2.16 Lacs
- Industry: IT